AI agents are proactive software programs that perform tasks on behalf of users. They use technologies such as machine learning and natural language processing. Microsoft explains that AI agents can hold conversations and handle tasks like scheduling meetings or automating workflows. IBM highlights that AI agents work autonomously, are context-aware, and continuously improve through learning and adaptation.
AI agents help with customer inquiries, report generation, project management, and system optimization. They boost productivity by automating repetitive tasks, allowing humans to focus on more complex issues. Tools like Jira already integrate AI-driven features to enhance project tracking and team collaboration.
AI agents represent a significant advancement in automation. They enable organizations and individuals to work more efficiently. With support from platforms like Microsoft, IBM, and Jira, AI agents will continue to evolve, delivering greater adaptability and value for business operations.